myTechSmith.com
PC Setup and Troubleshooting for End-Users
As a personal user of the multitude of technology solutions, we have these days, you may not have the time, background, or interest to become an expert when your things go wrong or just need to be changed out.
If you find support from the retailer who sold you the goods is not meeting your needs, give us a call.
Personal and individualized attention
- Consumer PC Setup and Troubleshooting
- Network Setup and Troubleshooting
- Tablet Setup and Troubleshooting
- Printer Setup and Troubleshooting
- PC Tune-Up
- Data Backup and Transfer
- Email Setup and Troubleshooting
- Operating System Install and Upgrade
- Operating System Recovery & Restore
- Software Install and Troubleshooting
- Basic Training and Advice
We can provide services by phone, remote access, or on-site visit as appropriate. An initial, no-cost 15-minute phone consultation will get things started to see what the next step should be. Set up a call using this link:
Or drop us an email using this link:
In many cases, the 15-minute call may be all you need to get you going.
We do not undertake hardware repairs or component upgrades but if we diagnose your issue as hardware related then we can provide guidance on repair options.
Price Card
| Telephone consultation | $Free for up to a 15-minute consult |
| Troubleshooting and setup, including remote access assistance | $35 for up to a 60-minute session; $35 additional hours |
| Trip charge for on-site visit | $25 per site visit |
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| e.g. An on-site visit incurs the trip charge plus the appropriate session fees for time spent on-site. |
e.g. up to 1 hr onsite is $35 + $25 = $60; 4 hrs onsite = (4x$35) +$25 = $165 |
